Privacy Policy

Narrative Lion ("Service," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the practices described in this Privacy Policy.

2.1 Information You Provide

• Account Information: When you sign in using Google authentication, we receive your name, email address, and profile picture from Google.
• User Content: Notes, text, and other content you create or input into the Service.
• Payment Information: When you subscribe to a paid plan, payment details are collected and processed by Stripe. We do not store your credit card numbers or full payment details on our servers.
• Communications: If you contact us via email, we collect your email address and message content.

2.2 Information Collected Automatically

• Usage Data: We collect information about how you use the Service, including features accessed, pages visited, and actions taken.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP addresses, access times, and referring URLs.
• Cookies: We use essential cookies to maintain your session and authentication state. See Section 8 for more details.

We use your information for the following purposes:

• Provide the Service: Process your inputs, generate AI content, store your notes, and deliver text-to-speech audio.
• Process Payments: Manage subscriptions, process transactions, and send billing-related communications.
• Improve the Service: Analyze usage patterns to improve features and user experience. We may use anonymized, aggregated data for this purpose.
• Communicate with You: Respond to your inquiries and send service-related notifications.
• Ensure Security: Detect and prevent fraud, abuse, and security incidents.
• Comply with Law: Meet legal obligations and respond to lawful requests.

We do not use your User Content to train artificial intelligence models.

We do not sell your personal information. We share your information only in the following circumstances:

4.1 Third-Party Service Providers

We use the following third-party services to operate the Service:

These providers process your data in accordance with their own privacy policies and are contractually obligated to protect your information.

Important: When you use AI features, your text inputs are sent to third-party AI providers for processing. These providers' API terms state that API inputs and outputs are not used to train their models.

4.2 Legal Requirements

We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of users.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

Usage and billing records may be retained for up to 12 months after account deletion for legal and accounting purposes.

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication via Google OAuth
• Payment processing handled entirely by Stripe (PCI-DSS compliant)
• Access controls limiting data access to necessary operations

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7.1 All Users

You have the right to:

• Access your personal information stored in the Service
• Correct inaccurate personal information
• Delete your account and associated data by contacting us at info@narrativelion.com
• Export your notes and content through the Service's export features

7.2 European Economic Area (EEA) Residents — GDPR

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis for Processing: We process your data based on: (a) your consent, (b) performance of our contract with you (providing the Service), and (c) our legitimate interests (improving the Service, ensuring security).
• Right to Object: You may object to processing based on legitimate interests.
• Right to Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Restrict Processing: You may request that we limit how we use your data.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
• Right to Lodge a Complaint: You may file a complaint with your local data protection authority.

To exercise these rights, contact us at info@narrativelion.com.

7.3 California Residents — CCPA/CPRA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected.
• Right to Delete: You may request deletion of your personal information.
• Right to Opt-Out of Sale: We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at info@narrativelion.com.

7.4 Canadian Residents — PIPEDA

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access, correct, and withdraw consent for the processing of your personal information. Contact us at info@narrativelion.com to exercise these rights.

We use the following types of cookies:

• Essential Cookies: Required for authentication and basic functionality (e.g., session tokens, JWT). These cannot be disabled.

We do not use third-party advertising cookies. We use analytics tools to understand usage patterns and improve the Service. If our cookie practices change, we will update this policy and implement a cookie consent mechanism.

The Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at info@narrativelion.com.

Your information may be transferred to and processed in countries other than your country of residence, including the United States and Canada, where our service providers operate. These countries may have different data protection laws. By using the Service, you consent to such transfers.

For EEA residents, we rely on standard contractual clauses or other appropriate safeguards for international data transfers.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last Updated" date. Your continued use of the Service after changes constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: info@narrativelion.com